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Privacy Policy

Last Updated: Nov 8, 2024

This Privacy Policy describes how ExtFox Pro and its affiliates ("ExtFox Pro", "we," "our" or "us") collect, use, and share information in connection with your use of our websites (including extfox.pro), services, and applications (collectively, the "Services"). This Privacy Policy does not apply to information our customers may process when using our Services.

We may collect and receive information about users of our Services ("users," "you," or "your") from various sources, including: (i) information you provide through your user account on the Services (your "Account") if you register for the Services; (ii) your use of the Services; and (iii) third-party websites, services, and partners.

We recommend reading this Privacy Policy to ensure you are fully informed. If you have questions, please contact us at contact@extfox.pro.

1. Information We Collect

Information You Provide

  • Account Registration: We may ask for contact details, including name, company name, address, email, and phone number.
  • Payment Information: Financial information is processed by a third-party payment processor, though we retain subscriber information.
  • User Content: Content posted publicly in our Community feature may be viewed and used by others.
  • Communications: If you contact us, we may collect additional information, including message content.

Information Collected When You Use Our Services

  • Cookies and Tracking Technologies: We use cookies to collect information such as IP address, browser type, and interactions with our Services.
  • Usage Data: We collect data about your engagement with the Services to maintain and improve performance.

Information from Third Parties

  • Third-Party Accounts: If linked to our Services, we may receive information from these accounts.
  • Third-Party Partners: We may receive publicly available information about you from our partners.

2. How We Use Information

We use collected information to:

  • Operate and improve our Services
  • Communicate with you and process transactions
  • Send notifications and prevent fraud
  • Analyze usage trends and personalize content
  • Comply with legal obligations

3. How We Share Information

We may share your information with:

  • Vendors and Service Providers
  • Aggregate and De-identified Data for research or reporting
  • Professional Advisors for legal or financial advice
  • Analytics Providers: Such as Google Analytics and Mixpanel
  • Business Transfers: For mergers, acquisitions, or similar transactions
  • As Required by Law to protect rights, property, or safety

4. Legal Basis for Processing

We process your information based on:

  • Performance of a contract
  • Legitimate interests that do not override your rights
  • Your consent or legal obligations

5. Security

ExtFox Pro implements security measures to protect your data. However, the Internet cannot be guaranteed to be 100% secure.

6. Data Retention

We retain personal information as needed for business purposes or legal obligations. Once data is no longer necessary, we will delete or anonymize it.

7. Access

Registered users can access certain account information by logging into our Services. We may verify your identity before updating or removing information.

8. GDPR Rights

EEA residents have rights regarding personal data, including access, correction, and deletion. You may exercise these rights by contacting us at contact@extfox.pro.

9. Your Choices

You can limit information collection by disabling cookies or unsubscribing from promotional emails. Note that some Services may require cookies to function properly.

10. Children’s Privacy

We do not knowingly collect data from children under 13. If a child has provided us with personal information, please contact us to delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via our Services, email, or other means.

12. International Data Transfers

We may transfer data to countries outside of your own. We will protect your data in line with this Privacy Policy.

Contact Us

If you have questions or need a Data Protection Agreement (DPA), please email contact@extfox.pro.

The data controller of your personal information is ExtFox Pro.